I appreciate killing two birds with one stone.  I’m all about efficiency and if I can satisfy more than one task with a simple, productive process, then I’m going to do it.  Today, I’m about to: Show you why you should have a backup copy of previous agent software and how to do this. Create a documented process to restore previous images of an agent to a target host. Create the content section for the Collaborate HOL on Gold Images and make it reproducible. Create a customer demonstration of Gold Agent Image AND publish a blog post on how to…