The change in EM13c, is that it support multiple proxies, but you may still not know how to set up a proxy and then use it with your MOS credentials and then assign out your CSI’s to targets.
To do this, click on Settings, Proxy Settings, My Oracle Support. Click on Manual Proxy Setting and then type in your proxy host entry, (sans the HTTPS, that’s already provided for you) and the port to be used:
Once entered, click on Test and if successful, then click on Apply. If it fails, make sure to check the settings with your network administrator and test the new ones offered. Once you have a proxy that works, you’ll receive the following message:
My Oracle Support Credentials
Next, you’ll need to submit your MOS credentials to be used with the EM environment. Keep in mind, the credentials used for this account, (let’s say you’re logged in as SYSMAN) will be identified with this EM login unless updated or removed.
Click on Settings, My Oracle Support, My Credentials. Enter the credentials to be used with this login and click Apply.
You’ve now configured MOS credentials to work with the main features of EM13c.
Support Identifier Assignment
Under the same location as the one you set up your MOS credentials, you’ll notice the following drop down: Support Identifier Assignment.
This option allows you to verify and assign CSI’s to the targets in Oracle Enterprise Manager. Its a nice inventory features in EM that can save you time as you work with MOS and SR support, too.
As you can see from my setup above, I only have a few targets in this EM environment and I was able to do a search of the CSI that is connected to my MOS credentials and then assign it to each of these targets, (whited out.) If you have more than one CSI, you can assign the appropriate one to the targets that the targets belong to after searching for the target names or by target types you wish to locate.
And that’s the 101 on Proxy, MOS and CSI Setup in EM13c!